Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how blanis.eu, operated by SC WOBA DESIGN STUDIO SRL, collects, uses, stores and protects the personal data of users and customers of our online store.

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable data protection legislation.

For any questions or requests regarding data protection, you can contact us at:

Email: woba.design.studio@gmail.com
Phone: +40 767 643 315 Pasted markdown

1. Data Controller

The controller responsible for processing your personal data is:

SC WOBA DESIGN STUDIO SRL

VAT ID: RO40168586
Trade Register No.: J08/2708/2018
Registered Office: Sânpetru, Brașov County, Romania
Email: woba.design.studio@gmail.com
Phone: +40 767 643 315

SC WOBA DESIGN STUDIO SRL operates the online store available at blanis.eu. Pasted markdown

2. What Personal Data We Collect

We only collect personal data necessary to operate our online store, process Orders and communicate with Customers.

Data provided directly by you

Depending on the services you use, we may collect:

  • first and last name;
  • email address;
  • telephone number;
  • billing address;
  • delivery address;
  • information relating to Orders placed;
  • company name and VAT/tax identification number for business Customers;
  • information submitted through forms available on the Website;
  • information you provide when contacting us by email, telephone, contact form, WhatsApp or other available communication channels.

Data collected automatically

When you use the Website, certain technical information may be collected automatically, including:

  • IP address;
  • approximate location;
  • device type;
  • operating system;
  • browser type;
  • date and time of access;
  • pages visited;
  • information about your interactions with the Website;
  • information collected through cookies and similar technologies. Pasted markdown

3. How We Use Your Personal Data

Personal data may be used for:

  • receiving and processing Orders;
  • confirming Orders;
  • preparing and dispatching Products;
  • delivering Orders;
  • issuing invoices and complying with accounting obligations;
  • processing payments and refunds;
  • managing return requests;
  • handling complaints and warranty claims;
  • communicating with Customers;
  • providing customer support;
  • confirming Orders by telephone, email or WhatsApp;
  • preventing fraud and abusive Orders;
  • maintaining Website security;
  • improving the operation of our online store;
  • generating statistics and analysing Website usage;
  • measuring advertising campaign performance;
  • marketing and promotional activities where a valid legal basis exists for such processing. Pasted markdown

4. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

Performance of a Contract

Personal data is necessary to process, confirm, invoice and deliver Orders placed through blanis.eu, as well as to handle returns and refunds.

Legal Obligations

Certain personal data must be retained and processed in order to comply with our legal obligations, including accounting, taxation and document retention requirements.

Consent

Where required by law, we may request your consent for activities such as marketing communications or the use of certain categories of cookies and similar technologies.

Legitimate Interests

We may process certain personal data where necessary for our legitimate interests, including protecting and securing our online store, preventing fraud, improving our services and protecting the rights and legitimate interests of our company. Pasted markdown

5. Data Storage and Security

Personal data is stored securely and protected through appropriate technical and organisational measures against:

  • unauthorised access;
  • loss;
  • alteration;
  • unauthorised disclosure;
  • destruction.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the period required by applicable legislation.

Data relating to financial and accounting documents will be retained for the periods required under applicable tax and accounting legislation. Pasted markdown

6. Your Rights

Under the GDPR and subject to the conditions provided by applicable legislation, you may have the following rights:

  • the right to access your personal data;
  • the right to rectify inaccurate or incomplete personal data;
  • the right to erasure ("right to be forgotten");
  • the right to restrict processing;
  • the right to data portability;
  • the right to object to processing;
  • the right to withdraw your consent;
  • the right not to be subject to a decision based solely on automated processing, in the circumstances provided by law;
  • the right to lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, you can contact us at:

woba.design.studio@gmail.com

To protect your personal data, we may request additional information to verify your identity where necessary. Pasted markdown

7. Customer Accounts

If blanis.eu allows Customers to create an account, users may have access, depending on the functionality available, to:

  • personal information associated with their account;
  • Order information;
  • Order history;
  • saved delivery and billing addresses.

Customers are responsible for ensuring that the information they provide is accurate and for keeping their account login credentials secure. Pasted markdown

8. Withdrawal of Consent

Where the processing of personal data is based on consent, you may withdraw your consent at any time.

Requests may be sent to:

woba.design.studio@gmail.com

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn. Pasted markdown

9. Sharing Personal Data with Third Parties

SC WOBA DESIGN STUDIO SRL does not sell or rent Customers' personal data.

To operate our online store and provide our services, certain personal data may be shared with service providers and partners, including:

  • courier and delivery companies;
  • payment processors;
  • IT service providers;
  • hosting and e-commerce platform providers;
  • invoicing and accounting service providers;
  • communication service providers;
  • analytics and traffic measurement platforms;
  • advertising and marketing platforms such as Google, Meta/Facebook and TikTok;
  • public authorities and institutions where disclosure is required by law.

The personal data shared is limited to the information necessary to provide the relevant service or comply with applicable legal obligations. Pasted markdown

10. Online Payments

When online card payments are available through blanis.eu, payments are processed by authorised payment service providers.

SC WOBA DESIGN STUDIO SRL does not store Customers' complete payment card details.

Information necessary to authorise and process payments is handled by the relevant payment service provider in accordance with its own security and privacy policies.

Where cash on delivery is available, information necessary to collect payment may be shared with the relevant courier or delivery company. Pasted markdown

11. Cookies and Similar Technologies

blanis.eu may use cookies and similar technologies for purposes including:

  • ensuring the proper functioning of the online store;
  • keeping Products in your shopping cart;
  • remembering certain preferences;
  • analysing Website traffic;
  • understanding how Customers use the online store;
  • measuring advertising campaign performance;
  • personalising advertising where applicable.

Depending on their purpose and applicable legislation, certain cookies may require your consent.

Cookie preferences can be managed through the consent banner available on the Website and/or through your browser settings. Pasted markdown

12. Marketing and Commercial Communications

We may send marketing communications by email, SMS or other electronic means where we have a valid legal basis to do so.

Where marketing communications are based on consent, you may withdraw that consent at any time.

Withdrawing consent for marketing communications will not affect transactional or service communications necessary to process an Order, such as Order confirmations, delivery updates, return information or refund communications. Pasted markdown

13. Links to Third-Party Websites

blanis.eu may contain links to websites or services operated by third parties.

SC WOBA DESIGN STUDIO SRL does not control the privacy policies of these third-party websites or services. Users are encouraged to review the privacy policies of the relevant third parties before providing personal information to them. Pasted markdown

14. Changes to This Privacy Policy

SC WOBA DESIGN STUDIO SRL reserves the right to update this Privacy Policy where necessary to reflect changes in legislation, technology or the operation of our online store.

The updated version will be published on blanis.eu and will take effect from the date of publication. Pasted markdown

15. Contact

For questions, requests or to exercise your rights regarding the protection of your personal data, please contact:

SC WOBA DESIGN STUDIO SRL

Registered Office: Sânpetru, Brașov County, Romania
VAT ID: RO40168586
Trade Register No.: J08/2708/2018
Email: woba.design.studio@gmail.com
Phone: +40 767 643 315

Last updated: 29 August 2026 Pasted markdown